Returns & Exchanges
At Mongoose Publishing, we want you to be completely satisfied with your fashion purchase. If your new apparel doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags and labels remain attached to the garments.
Ship It Back
Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing